Released on = December 1, 2005, 6:35 am

Press Release Author = Diane Pettus / Pettus.Inc

Industry = Telecommunications

Press Release Summary = New release of IP-PBX and Contact Center significantly
lowers a business' costs
and improves its productivity


Press Release Body = Raleigh, NC - The converged communications specialists of
Alternate Access are pleased to announce the addition of TeleVantage 7.0 to the
company's comprehensive line-up of business phone system solutions. TeleVantage 7.0,
developed by Vertical Communications of Cambridge, Massachusetts (ASFT.OB), extends
the feature-rich capabilities of its award-winning predecessor. As a value-added
reseller of the Vertical technology, Alternate Access provides its customers with
phone system site surveys, custom application development, and premier support
services.

TeleVantage significantly increases employee productivity and improves customer
service for small and medium-sized businesses by combining an innovative IP-PBX with
a suite of high-value voice applications, including unified messaging, personalized
call-handling rules, comprehensive call recording and a robust contact center.
TeleVantage also features ViewPoint, an award-winning graphical user interface that
increases employee effectiveness by giving them access to the hundreds of phone
system features through an intuitive, Web- or Windows-based environment.

Alternate Access CEO Kelly Lumpkin states, "We have built our business' reputation
on providing business phone systems that are intelligent, intuitive, and
indispensable in real-world operating environments. In so doing, in the twelve years
since we opened our doors, we have made it possible for organizations to transform
their voice communications from an expense item to a business asset. TeleVantage 7.0
is an important addition to our suite of telephony solutions. It has been designed
to provide a cost-effective and long-term IP-PBX solution that can scale as
customers' businesses grow and as they move to complete their IP environments."

With the introduction of TeleVantage 7.0, Vertical is significantly lowering the
total cost of ownership for phone systems in several key areas. Specifically,
TeleVantage 7.0 supports legacy PBX phones, provides industry-standard SIP (Session
Initiation Protocol) VoIP, adds skills-based routing to support sophisticated
contact centers, and enables customers to deploy a 100% pure software IP-PBX through
the support of Intel NetStructure Host Media Processing (HMP) software. With these
and many other new features, TeleVantage 7.0 is designed to protect customers'
investments in their existing infrastructure, while enabling them to adopt and
deploy the latest technology in the timeframe that works best for their businesses.

About Alternate Access
Alternate Access empowers service businesses to dramatically boost their
productivity and customer service levels by delivering converged communications
solutions. Customers include banking, real estate, construction, staffing, florists,
auto dealers and other service businesses. Alternate Access quickly gets to the core
of how your business works and combines the convenience of your telephone with the
intelligence of your computer-for bottom line results. Converged Communications for
Competitive Advantage. For more information, contact us at www.AlternateAccess.com
or call toll free at 866-831-9273.
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Web Site = http://www.alternateaccess.com

Contact Details = MEDIA CONTACT:
Diane Pettus
Pettus.Inc
919-542-7463
cell: 919-260-8291
dpettus@pettusinc.com